Cullinan Belek

I have been staying at Crowne Plaza West Cairo for a few years and the business lounge service is top service when GABER is helping out. Thank you Gaber!!

The service was very good. And especially Mohamed & Mustafa at breakfast were very polite and attentive and are a credit to the hotel.

Mr. Mohamed is very nice and kind , also professional staff. I feel very relaxed!!

Clean, comfortable and efficient with good service. Thanks for breakfast Mohammed

Location is great, food is nice and diverse Overall my experience was great and mohammed in Amfora restaurant was very helpful and nice

This is the fifth hotel we have tried in Antalya. Whenever we go on holiday, we like to try a different hotel, but we always consider the kids club since we have a toddler. Over the past three years, we have stayed for seven nights each at Hotel Kirman Belazur Resort & Spa, Calista, Megasaray, Delphin Be Grand, and Titanic Mardan Palace. We started loving Antalya when we first visited in 2024. So, here it starts. We love how clean Cornelia is. The rooms are spacious, and we specifically chose a Side Sea View room because we preferred its orientation. We always try to book a room with two beds whenever possible: one for us and one for our child. The room is large, and we really like the bathroom layout. The nicest part of this hotel is definitely the spa. The indoor pool is large, with several jacuzzis both next to the pool and inside the spa area itself. There is even a section that feels like a Japanese garden with additional jacuzzis. The best part is that children are allowed to enjoy the facilities as well. The food is good. To be honest, there is not as much variety as in some of the other hotels we have stayed at, but what we really appreciate is that the desserts are not overly sweet (except, of course, for the traditional Turkish desserts). Despite the more limited variety, we greatly appreciated the cleanliness of the dining areas. The beach area is also very well maintained, and the number of outdoor pools is more than enough for everyone staying at the hotel. The water slides feel safe, clean, and not too extreme, which is perfect for families with young children. The kids club is amazing in terms of facilities, but there is one thing I really did not like. The staff members mostly stand around chatting while watching the children. As soon as a new child arrives, they are often directed to the soft play area, and the staff return to chatting upstairs. This was the weakest kids animation team we have encountered in any hotel so far. The mini disco was also disappointing. The dance routines were not particularly engaging, and our daughter, who normally loves to dance, suddenly said she did not want to participate anymore. The kids club manager was not very friendly either. The staff seem welcoming when parents are present, but once parents leave, they do not appear particularly attentive or engaged with the children. My husband and I were genuinely surprised by how different this kids animation team was compared to those at the other hotels we have visited. They do not even seem to have a structured activity program for the children. The beautiful kids club facilities, which are truly top-notch, compensates the low quality of staff running it. Lastly, and this is probably the biggest drawback for us, the evening shows are extremely loud. You can hear them throughout the entire hotel regardless of where your room is located. We had to put noise-cancelling headphones on our daughter so she could sleep because the noise from the evening entertainment was simply too much. I would also like to mention that most of the hotel staff were excellent. The waiters in the main restaurant were very kind, attentive, and hardworking. The housekeeping staff did a great job keeping the hotel spotless, and the lifeguards and other employees we interacted with were friendly and professional. This is one of the reasons why, despite some of the issues we experienced, we still had a very pleasant stay overall. Despite all of these complaints, I am still giving this hotel 4 out of 5 stars because we loved the cleanliness, the overall atmosphere, and how beautiful the property is. In the end, we found solutions to the issues we encountered: 1. We stopped taking our kid to the kids club. 2. We stopped attending the mini disco, which also allowed us to enjoy dinner without rushing. 3. We used headphones at night until the evening show had finished. Overall, Cornelia is a beautiful, clean, and well-maintained resort with an excellent spa and family-friendly facilities. However, improvements to the kids club staff engagement and the noise levels during evening shows would significantly enhance the guest experience.