Cullinan Belek

We had a wonderful stay at the Crowne Plaza in Arkan Plaza in Sheikh Zayed City. The hotel is beautiful, modern, and conveniently located as part of the mall, with plenty of restaurants and shops right outside. The staff really made the experience stand out. Everyone could not have been more friendly or accommodating. A special thank you to our waiter, Mostafa, who was incredibly kind, attentive, and helpful throughout our stay. The breakfast buffet was excellent, with a great variety of both Egyptian and international foods, including a made-to-order omelet station. There was something for everyone, and the service was consistently great. Our room was lovely, comfortable, and felt very new, as did the hotel overall. Between the beautiful property, convenient location, great breakfast, and exceptional staff, we had a fantastic experience and would absolutely stay here again.

Amazing experience, I would book this hotel again just for the kids club. Our children aren't usually that bothered with kids activities choosing to spend all holiday with us. However, this facility is incredible. The staff are unbelievable, they are well organised, enthusiastic and you can tell how much they actually enjoy their role in making kids holidays spectacular. They made our children truly feel that the whole holiday experience was all about them. That being said, the whole hotel is outstanding. As clean a place as I have ever visited. The gardens are wonderful, the food is a step above your standard all inclusive experience and the staff genuinely care about good service. Even our very fussy eaters always found something exciting at every meal. We would book this again without hesitation. Having stayed in a few hotels in Belek and Antalya, if you are travelling with children seriously consider this hotel.

Best place to visit and spend vacation

It was really good and i love the quality

Very nice hotel,great Location . Thanks for breakfast team: Salma ,Mohamed ,abdellah and Maha .

Very relaxed environment. The most modern place in Cairo. Special mention for the great staf especially Mohd Eid and team. Great work. I am gonna come again.

The main restaurant is amazing there service is exceptional specially mostafa in amaphora outdoors restaurant thank you to all the staff member and for also the rooms service both are exceptional Thank you

I had an amazing week’s stay at this hotel for bed and breakfast. Breakfast was always outstanding and the service by Moustafa and his restaurant team was excellent- they always made me feel so welcome.

The location of hotel is perfect. Everything you need is nearby in a very safe environment. Visiting monuments is also very easy and not far from the hotel. All staff is very friendly and helpful. They are reading your mind, before you even ask for what you need they anticipate and deliver. Everyone, reception workers, cleaning staff, pool staff, gym, restaurant staff and their mentors are all very respectful and friendly. You will feel welcome and as part of the family. Thank you all for making our stay comfortable and memorable! Shukran jazeelan, ya ahly.

Great experiance ... luxury, all stuff are kind and helpfull Love the atmosphere

Great selection and helpful staff

Good guys work here. Greetings to Moustafa

Very pleasant experience as a family.. staffs are super helpful and were always nice to my kids .. loved the way experience of staying in crown plaza Arkan

⭐⭐⭐⭐⭐ One of the best hotel experiences we’ve ever had! From the moment we arrived, we felt genuinely welcomed and well taken care of. The staff were friendly, professional, and always ready to help, which made our stay truly enjoyable. I would especially like to thank Mr. Michel Hanna for his exceptional hospitality. He was incredibly kind, respectful, and attentive, and he made sure that everything was perfect throughout our stay. His professionalism and the way he treats guests really stand out. Thank you to Mr. Michel and the entire team for making our stay so comfortable and memorable. Your hospitality truly made a difference. We will definitely be back and highly recommend this hotel! ❤️

A wonderful breakfast experience in every way. The food was excellent, fresh, delicious, and offered a great variety of options. The restaurant has a beautiful and relaxing atmosphere, with outstanding cleanliness, presentation, and attention to detail. A very special thank you to Salma, Reem, Mostafa, and Mohamed for their exceptional service, professionalism, warm smiles, and genuine hospitality. Their friendly attitude and attention to guests truly made the experience even more enjoyable. Many thanks to the entire team at Crowne Plaza Arkan for such a memorable breakfast experience. I will definitely be visiting again!

I would like to thank Faried and Mustafa they were amazing at Amphora! Had early breakfast before heading to the airport!

"In a single word: simply fantastic!" As loyal guests of the sister hotel Cornelia Deluxe, we stayed at the Cornelia Diamond for the very first time, and we loved it. This hotel more than lives up to its reputation! Service & Hospitality: From the warm welcome to our departure, everything was top! The staff is incredibly friendly and helpful. Accommodation & Atmosphere: The rooms are extremely neat, comfortable, and well-maintained. Culinary Experience: The food is simply delicious, offering an enormous selection and fantastic quality across all restaurants. A special thank you goes out to Cavit & team (Taipei Restaurant) and Ahmet & team (Main Restaurant) for their wonderful service and personal touch. Animation & Sports: The sports activities were also an absolute hit. We enjoyed the volleyball, zumba, fitness, and step aerobics classes. A huge thank you to the entire animation team, and especially to Mira: your Zumba classes always guaranteed fun, energy, and an everlasting smile! The adult zone was also a a major advantage. The cocktails are fantastic. In short: Cornelia Diamond is an absolute must-visit. We will gladly return here in the future!

I had a wonderful stay! The breakfast was absolutely delicious with a great variety of fresh food The staff were incredibly friendly, welcoming, and always happy to help. Their hospitality made the experience even more enjoyable.

Great service breakfast is really nice. Staff are very friendly and helpful. The hotel is situated near a mall which makes staying here better and more versatile

The hotel is fantastic and the amfora restaurant is great

Good spread with selections for various dietary choices

Amazing in everything with friendly staff ❤️ 🙌

The hotel has an excellent location, making it easy to get around and enjoy the area. The facilities are very nice, and everything was clean and well maintained throughout our stay. The staff were friendly and professional, and I would like to give a special thanks to Salma in the restaurant. She took care of every detail and made us feel truly welcomed with her outstanding service. Overall, it was a fantastic experience, and I highly recommend this hotel. We would definitely stay here again!

Our vacation here was absolutely amazing! The staff were ready to fulfill any request, going above and beyond their duties. Tatiana, the manager, always took care of whatever we needed and made our stay truly pleasant with her professional yet personal approach. The food was also outstanding—special thanks to Chef Nur and our server, Fadime! The steaks were absolutely Michelin-star quality! We are already booking our next stay.

Perfect 👌 hotel, super breakfast, lovely rooms and gives that ambience to relax after work day. Either u come for leisure or business this is a place of choice

I had a wonderful stay at Crown Plaza West Cairo. The staff were amazing! Everyone is friendly, welcoming, and always ready to help. The food was excellent, and the hotel was spotless throughout my stay. I highly recommend it and would definitely come back!

We had a lovely time at this resort. Burak the waiter was a standout staff member - very friendly, attentive and great with our children. Only thing I would say is that lakeside rooms should have a deadlock on the patio doors, or a child gate. If you have small children would be better in a garden room or one of the rooms on the main hotel corridors

Service and food quality are amazing at the breakfast and Mustapha is extremely professional and attentive. Highly recommended 👌

good hotel, good service and good food

Was very good experience, very good service and team specially Fatema and Mostafa.

Everything is perfect! The entertainment team is amazing. Activities and shows are very exciting and girls are very talkative and fine, especially Karyna is very friendly🫶🏽 Food was also excellent, service is the best. It was clean everywhere, in the rooms, at the beach and around the pools. We will return to this hotel 100%

Mostafa was very good and the customer service was amazing

10/10 Mostafa Mohammad is an amazing person specially from the staff . He would greet you every time he see you with a big smile

mastofa good amfora at saif good

Very good amazing , excellent

Breakfast was delicious and includes many varieties. Service was great and the staff were friendly yet professional especially Mohamed Eid

We were very satisfied with our stay. The hotel was exceptionally clean, well-equipped, and maintained to a very high standard. The beach area was well organized, tidy, and spotless, making it a pleasure to relax there. The food and beverage service was outstanding, both in the restaurants and the bars. The quality, variety, and presentation of the food and drinks were excellent, and the staff provided professional and attentive service throughout our stay. We highly recommend this hotel and would gladly return.

We have stayed at several 5-star luxury resorts over the years, so we have plenty of experience to compare them. Without a doubt, this was the cleanest hotel we have ever visited, with the highest level of service we have experienced. The rooms were spacious, beautifully designed, and exceptionally comfortable. Housekeeping did an outstanding job every day, and our towels were replaced twice daily. At the pools, fresh towels were available at any time and in unlimited quantities, which was another great touch. What impressed us the most was the incredible cleanliness throughout the entire resort. The staff were constantly cleaning, collecting even the smallest pieces of litter, and making sure every area was spotless. The level of hygiene and attention to detail was truly exceptional. The staff deserve special recognition. Everyone was incredibly friendly, professional, and genuinely helpful. Whatever we asked for was taken care of almost immediately—even warm oat milk and soda bottled for us whenever we needed them. Their willingness to go above and beyond made our stay even more enjoyable. This is also an outstanding hotel for families with children. The atmosphere is warm and welcoming, and it is clear that families are truly valued guests. Overall, this resort exceeded all of our expectations. Impeccable cleanliness, outstanding service, beautiful facilities, and an amazing team made this one of the best luxury hotel experiences we have ever had. We highly recommend it and would love to return.

Amphora Restaurant is excellent. The food is absolutely delicious, and the service is wonderful. All of the staff are friendly and helpful, especially the manager and Mostafa.

Great experience, service and atmosphere

The main reason we came to this hotel was because of previous visits to Cornelia de lux, now sadly in different hands. There we met the beautiful ( inside and out) , warm and inclusive special Myroslava Ertem ; She is a fitness instructor and does dance and step classes and the best aqua aerobic classes I have ever done; she attracts a big following and speaks many languages. It’s glorious having women from all countries joining together to have such fun that only Myra can orchestrate !! She really is a treasure and I do hope the hotel realise her worth in bringing devoted fans back to her hotels ; I met a number of them during my holiday !!!! This is a beautiful hotel and very large; we like to change our activity as the day progresses and to move around the resort and down to the pier and back for meals we were walking over 5 miles per day. Which is fine for us but less suited to less able people. The pools are utterly stunning. We didn’t have children but the children’s areas looked fantastic; would definitely consider bringing the grandchildren. The food was good in the buffets but we preferred the à la carte restaurant. However £50 extra on the bill seemed a lot so we only used them 2x in our stay; the food is the same but the wine was better. On that note, the wine available in the buffet was very poor; I tried red, white and rose and all unpleasant. I stuck to beer which was fine but the main reason I marked the hotel down is the quality of the wine as I do like a nice glass of rose on holiday. The staff were all delightful but many on the ground do not speak English and I’m sorry to say that my Turkish is minimal so that made it difficult at times to explain our needs at times.

Very good hotel House keeping was amazing very good cleaning

I had a wonderful stay at Crowne Plaza West Cairo Arkan. From the moment I arrived, I was welcomed with genuine hospitality and professionalism. The hotel is beautifully designed, perfectly located, and offers spacious, comfortable rooms with excellent facilities. What truly made my stay memorable was the outstanding service from every department. A special thank you goes to the Housekeeping Team for their exceptional attention to detail. My room was spotless every day, impeccably organized, and maintained to the highest standards. Your hard work, dedication, and warm attitude did not go unnoticed and made me feel completely at home. The breakfast was excellent, with a great variety of fresh and delicious options, and the entire staff consistently delivered service with a smile. Thank you to everyone at Crowne Plaza West Cairo Arkan for making my stay so enjoyable. I highly recommend this hotel to anyone visiting Cairo, whether for business or leisure, and I look forward to returning soon!

The people were very nice and the staff members like the activity members are so nice to us and made us feel welcome and vollejball was one of my favorite activities in here and they had always prepared it before the activity

Beautiful hotel with very friendly staff. Good sized rooms with plenty of space to move around and an amazing breakfast buffet.

Beautiful Hotel, Incredible Food… Just a bit soulless. This is quite a difficult hotel to review because it does so many things exceptionally well, yet somehow left us feeling a little underwhelmed. The best word I can use to describe it is soulless, we felt like outsiders in a Russian/Turkish hotel with the staff not engaging or telling us anything. Food & Drinks – 10/10 Without doubt, this is the best all-inclusive food we’ve ever had. Lunch at both the Dome Bar and the main restaurant was outstanding. You can order from the menu or use the buffet at lunch, and honestly, the buffet was just as good. The rotisserie chicken with became our daily favourite. Drinks were equally impressive. Premium branded spirits, excellent cocktails and virtually no queues at the bars. The only thing missing was poolside drinks service. Perfect for Families with Young Children If you have children under five, this hotel is fantastic. The children’s dining areas in both the Kids Club and the main restaurant are easily the best we’ve ever seen. Someone has clearly spent time thinking about how families actually use the space, and it works brilliantly. The Hotel Itself The hotel is absolutely beautiful. The gardens are immaculate, the decor is luxurious without being over the top, and everywhere is spotlessly clean. The pool area is huge and we never once struggled to get a sunbed, regardless of the time. The gym and indoor spa are genuinely among the best we’ve seen in any resort. One thing the hotel doesn’t promote enough is its extra facilities. We loved the bowling alley, table tennis, watching sport in the bar and listening to the pianist in the evenings. These little touches made a real difference. We also really appreciated the effort the hotel makes with recycling throughout the resort. The rooms are spacious and well finished, but air conditioning was terrible and did not go under 22 degrees in the room and would be very uncomfortable in the coming weeks of summer. Wi-Fi was also unreliable, especially around the swimming pool. Entertainment – A Huge Miss Unfortunately, this is the reason we probably wouldn’t return. We’ve travelled to a lot of resorts, and this was comfortably the least engaging entertainment team we’ve experienced with pretty boring evening shows that are too late for kids. Not once during our stay did anyone from the entertainment team or kids team introduce themselves, chat to us, or make any effort to involve us or our daughter. Most of the time they seemed to be walking around in pairs chatting to each other, or simply keeping out of the way. The atmosphere around the pool reflected that. There was very little energy or interaction. The Kids Club is honestly phenomenal. The investment is incredible and the facilities are world-class. If someone picked it up and placed it in the UK, parents would be queuing to book it. Sadly, the staff just didn’t bring it to life. Our daughter normally loves kids’ clubs and happily disappears for hours. Here, she rarely wanted to go. The staff were polite but distant, and there wasn’t much interaction or enthusiasm. Even the evening mini disco felt flat, repetitive and aimed at much younger children. No medal or bag for us. Only others no reason why. It felt like a huge missed opportunity because the facilities deserve so much better. Service There are plenty of staff around the hotel, but table service was inconsistent and could definitely be more attentive. Guest Mix During our stay, the majority of guests appeared to be Russian. That’s absolutely not a criticism of the guests or the hotel, but it’s worth knowing if you’re booking through Jet2 expecting a European mix. We couldn’t help wondering whether this also contributed to why we sometimes felt overlooked as an English-speaking family. Location There’s an hourly bus into Belek from directly outside the hotel which takes 5 minutes for 1.50 euro and taxis are always available if you prefer. Final Thoughts We had a lovely holiday but for us, it just lacked personality. If you’re looking for somewhere peaceful to relax with a book, enjoy amazing food and unwind in beautiful surroundings, you’ll probably love it here. If you’re looking for a lively atmosphere, entertainment staff who make your children feel special and a resort with plenty of energy, you may leave feeling slightly disappointed, but there are definitely more pluses than minuses.

Rooms are cosy... Breakfast and lunch was delightful and Mohammed in the restaurant was always there with a smile. Enjoyed every bit of my stay..

The breakfast buffet was lovely,very clean and nice room and wonderful staff definitely recommend

best staff with the best vibes. Amphora has the most amazing food.

Amfora restaurant has very good service and sweetest waiters and especially mostafa was very sweet and attentive with us made our breakfast 10 times better